![]() Once you’ve done this, you’ll be prompted with six recovery codes. If you’ve lost the device, you can use your recovery code to re-establish the feature on the new device. You can also try recovering your lost or stolen authenticator. If this happens, you can still log in to your Ubisoft account, by simply using your Trusona app. However, they can help you if you lose or misplace your authenticator. They will guide you through the process, but unfortunately, they won’t be able to see the recovery code associated with your personal authenticator. If you’re having trouble using 2-Step Verification on your Ubisoft account, you can contact Ubisoft Support. In the next screen, tap on the link that says “Enable Google Authenticator.” Follow the instructions to enable Google Authenticator, then sign in to your Ubisoft account. To enable this feature, go to your profile settings, then click on the Security tab. How do I get my Ubisoft authenticator code? Activating two-step verification on your Ubisoft account is the first step in enabling two-factor authentication. How do I get my Ubisoft Authenticator code? For this reason, you’ll have to open a support ticket with Ubisoft Office. It seems that the code doesn’t work in uPlay because most applications validate codes with spaces. But some users have reported that their problem was resolved by typing the code without spaces. This space is added to the code for more clarity. Typically, Google Authenticator generates a code with three numbers and a space. Moreover, you need to have access to your old device to transfer the verification codes. ![]() The first step is to receive six recovery codes, which you must store on your old device. So, if you decide to switch to a new device, you’ll need to finalize the process. Your 2-step verification will remain connected to your original device. ![]() Using your existing 2-factor authentication method on the Ubisoft website will be impossible once you’ve installed Ubisoft. How do I change Google Authenticator to Ubisoft? How do I restore my Google Authenticator?.How do I use 2-step verification on Ubisoft?.How do I bypass 2-step verification on Uplay?.What Authenticator app does Ubisoft use?.How do I get my Ubisoft Authenticator code?.How do I change Google Authenticator to Ubisoft?.2-Step Verification will now be deactivated.You will be asked to confirm if you wish to disable 2-Step Verification.Once you have logged in, select Deactivate Two-Step Verification.You can deactivate 2-Step Verification by clicking this link or by clicking the Manage button in the Uplay PC client under Account Information.Confirm that your 2-Step Verification is enabled.These codes will be used should your authenticator desynchronise or should you lose your phone and need to re-download the app. Take note of your recovery codes and click Finish.After setting up your device, enter the code generated by the app to complete the synchronisation.After downloading the Google Authenticator, open it and select Set up account from the option menu and chose your preferred method.Please note that Google Authenticator only available on iOS and Android. Download the Google Authenticator app for your smartphone.This will be send an email to the email currently associated with your Ubisoft account. Go to the Ubisoft Account website, log in with your account details and navigate to Security Settings.If you’d like to enable 2-Step Verification you can follow the instructions below: How do I enable 2-Step Verification to secure my Ubisoft account? What this means is that should someone ever manage to get hold of your account information and try to access your account with it, they will be asked for this code too and without your phone, they’re not going to have it. When logging into your Ubisoft account you will be asked to provide a unique code that is randomly generated once every 30 seconds via an application on your phone. This can come in a few forms from an e-mail to text messages or in our case an authenticator app for your smartphone. For those who don’t know, 2-Step Verification (also known as 2 Factor Authentication or 2FA) is an optional system in which you can add an extra layer of security to your account by taking advantage of components that are unique to oneself.
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